Mystery Shopping For B2B SaaS

Save weeks of time doing benchmarking. Learn everything you ever wanted to know about your SaaS competitors: pricing, features, roadmap, or how they run their sales.

Example Mystery Demo Project

We hand off every Mystery Demo project as an epic Notion board that includes all the demo recordings, AI summaries, and deep expert analysis. Check out the example project below.
Pied Piper’s Competitors
Your company! The first step is always a kickoff meeting to get to know your team, understand your product, and align on what you'd like to learn from the demos we'll record.

Partner Company

Basic information about your competitors.

Research Companies

High-level and granular project objectives.

Research Objectives

Standardized Mystery Demo research process.

Research Methodology

Consultants responsible for the demos & analysis.

Mystery Demo Team

An imaginary narrative for why we are running the demos.

Mystery Demo Fábula

High-level summary of the findings.

Executive Summary

Detailed findings and analysis.

Findings & Analysis

Pricing & Gartner Magic Quadrant visual matrices.

Comparison Matrices

A Notion database with all the information, recordings and links in one place.

Database
(All Data In One Place)

A detailed analysis of an individual company, with recordings, AI summaries, and deep analysis.

Mystery Demo:
{Company}

Mystery SIMPLE Pricing

An average B2B SaaS company has between 10 and 20 competitors. We made our pricing affordable to analyze them all in one go.
$399 US / 1 Competitor
$1995 US / 5 Competitors
$3999 US / 10 Competitors
$5985 US / 15 Competitors
$7980 US / 20 Competitors
Let's Connect

About Mystery Demo

An Empact Venture.

Mystery Demo is a venture created by Empact Partners — a SaaS GTM consultancy. We're experienced entrepreneurs and marketers who've worked with dozens of SaaS companies and are experts in hundreds of software products. You're in good hands.
"Mystery Demo started off as a “workstream” for our new SaaS partners. The thing is: very few B2B SaaS founders know what their competitors are doing (product features, pricing, positioning, messaging). There’s no information available publicly! And if they requested a demo themselves … well, they’d be unlikely to get it. Empact Partners, on the other hand, is an independent consultancy. It’s easy for us to invent a story (fábula) about why we are looking to test out a particular product and collect all the information in a genuine way."
Vlad Shvets
Founder & CEO @ Empact Partners

More Than Just Demo Recordings.

Mystery Demo ain’t just about running and recording demos. We go above and beyond to understand and analyze competing companies’ pricing, roadmap, messaging, and how they run their business. Want us to request extra meetings with product, dev, or even C-level executives and collect specific insights? That’s exactly what we're here for, and it’s all included in our fixed fees.
“Our SaaS product is relatively niche, and yet we have 15 direct competitors worldwide. The category is very B2B; there are no public demos or materials about competitors’ products or pricing. We were already working with the Empact Partners team when they suggested running a “Mystery Demo” project to learn more about the other companies in our space. We loved it! These insights and analysis helped us confidently benchmark our product against the competitors, improve messaging, and close more deals.”
Head Of Marketing
Mystery Company based in Germany

Legit, Genuine, And Secure.

All the demos we run are natural and unbiased. Because we develop a detailed fábula beforehand, all the dots connect just right, allowing us to get the necessary information for the correct product use case. After the demos, we follow up, respond to emails, and close all the loops. The people on the other end will never know it was a Mystery Demo.
“Our industry is small, everyone knows everyone, and so anonymity and security were very important for us. Thankfully, Vlad and his team are master investigators. They came up with a compelling story for why they wanted to test out competitors’ products and easily got all the information we were looking for.”
Co-Founder & CMO
Mystery Company based in Andorra

Frequently Asked Questions

What’s included in the fixed $399 per company fee?
Do you ever reveal that my company requested the mystery demo?
What do you need from us to get started?
How do you hand off the project once complete? Will we get all the recordings?
Once the project is complete, would it be possible to run the demos again in 1-2-3 years?
What’s included in the fixed $399 per company fee?
Do you ever reveal that my company requested the mystery demo?
What do you need from us to get started?
How do you hand off the project once complete? Will we get all the
recordings?
Once the project is complete, would it be possible to run the demos again
in 1-2-3 years?
What’s included in the fixed $399 per company fee?
Do you ever reveal that my company requested the
mystery demo?
What do you need from us to get started?
How do you hand off the project once complete?
Will we get all the recordings?
Once the project is complete, would it be possible to
run the demos again in 1-2-3 years?
What’s included in the
fixed $399 per company
fee?
Do you ever reveal that
my company requested
the mystery demo?
What do you need from us
to get started?
How do you hand off the
project once complete?
Will we get all the
recordings?
Once the project is
complete, would it be
possible to run the demos
again in 1-2-3 years?

Ready
To Connect?

Let's Connect
Demo ProjectPricingAboutFAQ
© Empact Partners OÜ 2024. All rights reserved.
Privacy & Cookie Policy